Integration – What’s in it for Online Delivery Platforms and POS providers.

Online ordering is changing the ways of the world. While restaurant owners gear up to take advantage of this ever-growing customer base, it is the responsibility of Delivery Platforms and POS providers to anticipate the requirements of restaurants and be prepared with apt solutions.

It didn’t take long for third-party delivery providers to become the industry norm. As the competition inevitably grows, restaurant operators will be more and more inclined to using multiple delivery providers. The natural next step is integration of these services; to make things easier, simpler and more efficient. As we all know, that is how technology works – it never stays stagnant for too long.

Large restaurant chains have been having to assign a staff member during peak hours exclusively to type in orders, thereby reducing the manpower available to serve customers. From the perspective of the staff, it is understandable why manual order entry isn’t all that popular as it reduces the opportunity for tips. Studies show that the integration brings down order processing time from an average of 3 mins to 30 seconds per order.

In the near future, your potential clients will certainly look at how “integration friendly” your delivery platform or POS is, before committing to your services. Leading platforms like Uber Eats are coming up with dedicated departments for setting up partnerships with Delivery Platform Integration providers such as Delivergate, to offer fully integrated solutions to their customers

As a Delivery Platform or POS provider, you are already aware of how demanding the restaurant market has become. Keeping up with the technological advancements is key to thriving in today’s climate.

Delivergate has an open API that enables you to flawlessly connect to your restaurant customers. Our team of developers stand ready to work hand in hand with you to enable a swift and seamless integration.

If you’re a Delivery Platform you can connect directly to the POS of the restaurant, print directly in the kitchen, maintain accurate inventory and stocks, and get advanced menu management and comprehensive financial reporting.

If you’re a POS provider, you can connect directly to third-party delivery providers and build partnerships. With streamlined channel management and advanced reporting options provided by the Integration Service, your POS system will transcend expectations.

On the other hand, your restaurant customers will be benefiting immensely from this integration. Here is a resource we have put together to elaborate on that. This way you will be able to provide your customers with a full package of the most efficient solutions to manage their online deliveries.

How restaurants can benefit from Delivery Platform Integration

Make no mistake. With ample options out there, your customers are always looking for the best value for their money. Use the resources and technology available to you and make sure you stay one step ahead of the competition. As the saying goes, you snooze, you lose.